nurse call center
nurse call centerNurse call center wireless and hardwired by CISCOR are efficiently managed by the DEVI 9000 software engine.
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Supervision is important when lives depend on the nurse call system. CISCOR Senior Sentry™ nurse call systems eliminate the need to keep a care giver at the central nurse station. All calls may be received in the nurse call station, by telephone or by radio. A nurse call system by CISCOR revolves around CISCOR's powerful DEVI-9000 alarm processing software yielding total efficiency and power in management of nurse call system alarms and care giver response. An alert will be sounded by the Senior Sentry nurse call system if action from staff is tardy or it can send an email message to facility administrators telling them of the tardy response. You may set time windows to watch for the amount of time taken to acknowledge a nurse call alarm and the time taken to restore the nurse call switch to its normal position. You may record the time, date, and location of all generated nurse calls. Staff may acknowledge (silence) any nurse call by individual staff ID number at the computer or by hand held 2-way radio (two-way radio). For example, we can see how often Ms. Jones activated her nurse call switch in the previous month and how much time was taken to respond each alarm. In addition, nurse call system alarms can be sent to telephones, pagers, and radios. This nurse call system may be wireless, hardwired, or any combination of the two. Nurse call system pendants and wireless transmitters are fully supervised, meaning staff are alerted if the nurse call pendants are no longer working or the battery becomes low. Radios provide many added features and benefits. Staff can use their radios to talk to each other to decide who is going to respond to the nurse call thereby improving efficiency. A wide range of nurse call system switches can be purchased to suite every application. Also, nurse call system alarms can be posted to email and fax. This is especially useful for system supervisory notifications. Water-resistant wireless nurse call pendants can be purchased with neck lanyards, belt clips, or wrist bands. Nurse call switches may be custom printed with the facility logo. 2-way voice intercom options allow voice-to-voice calls between staff and residents. High tech spread spectrum technology relays alarm signals on many frequencies, virtually guaranteeing the greatest possible degree of dependability. Voice intercom conversations are hands-free on the part of residents. Print reports any fashion and at any time. Day-to-day staff-to-staff communications such as providing maintenance are seamlessly and easily tied into the tapestry of the facility. Every day staff persons may print a report showing the events that were outside the accepted acknowledge and restore time window. Having staff accountability at this level greatly enhances staff attention and efficiency. Care givers can locate the person whose pendant has been activated, and with optional locators the Senior Sentry™ can even advise you where in your facility, outside or inside, they are. All care givers are simultaneously given information about alarms or events. For the facility, no desk person means a large savings in the cost of labor.
nurse call center